NAILS SA SHIPPING INFORMATION
We aim to provide our customers with prompt and reliable delivery. Below are the details of our shipping policy:
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Standard Shipping: A flat rate of $8.99 is charged for all orders. This rate applies regardless of the number of items in the order or the total weight.
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Free Shipping: We offer free standard shipping on orders totaling $69.99 or more (after any discounts and before taxes). The free shipping discount will be applied automatically at checkout when the eligible amount is met.
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Shipping Duration: Our standard shipping typically takes between 5-10 business days. Please note that processing times can add to this duration, especially during peak shopping times.
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Tracking: Once your order has been shipped, you will receive an email with tracking information, allowing you to monitor the progress of your delivery.
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Shipping Areas: Currently, we ship to all 50 states. [If you have any restrictions or areas you don't ship to, mention them here. E.g., "We do not ship to P.O. boxes or military addresses."]
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Shipping Carriers: We utilize multiple shipping carriers. The specific carrier for your order will be determined based on the delivery location and package size.
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Changes or Cancellations: If you need to change or cancel your order, please contact us immediately @nailssa.2023@gmail.com. Once an order has been processed for shipment, changes or cancellations may not be possible.
For any further questions or concerns regarding our shipping policy, please reach out to us at nailssa.2023@gmail.com
NAILS SA RETURN POLICY
NAILS SA RETURN POLICY
Thank you for shopping at Nails SA. We are dedicated to ensuring you are satisfied with our products. Please review our return policy below:
All Sales Final: All sales are considered final unless you receive a defective product, in which case we will gladly assist with an exchange.
Return Eligibility for Defective Items:
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Defective Items: If you receive a defective product, please contact our customer service team immediately.
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Exchange Process: We will arrange for an exchange of the defective item. To be eligible for an exchange:
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The item must be unopened and in the same condition as when you received it.
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The item must be in its original packaging.
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Original receipt or proof of purchase must be included.
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Return Process for Defective Items:
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To initiate an exchange for a defective item, please contact our customer service team at nailssa.2023@gmail.com.
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Once your exchange is approved, pack the item securely in its original packaging and include your proof of purchase.
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Ship your exchange to the address provided by our customer service team.
Return Shipping for Defective Items:
Customers are responsible for return shipping costs for defective items. However, we will cover the shipping costs for sending you a replacement item.
Exceptions:
All other sales are considered final, and we do not accept returns or offer refunds for any reason other than receiving a defective product.
Changes to our Return Policy:
Nails SA reserves the right to change this return policy at any time. Any changes will be effective immediately upon posting to our website.
For any questions or concerns regarding our return policy, please contact us at nailssa.2023@gmail.com.
PAYMENT METHODS
- Credit / Debit Cards